Privacy Policy

Introduction

XTV (referred to as “we,” “us,” or “our”) is a comprehensive digital streaming platform offering access to live TV channels and video-on-demand (VoD) content. Our service is delivered through our app, available on a wide range of smart devices. We are deeply committed to protecting your privacy and upholding all relevant regulatory standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, share, and safeguard your personal data as part of our mission to build a trusted, future-ready digital ecosystem.

Who We Are

XTV Website Address is: https://xtv.ltd

XTV Client Portal address is: https://xtv.ltd/billing

Information We Collect

Personal Data: When you use XTV, we may collect personal data including:

Account Information: Your name, email address, and password when you create an account.

Payment Information: Payment details (like credit/debit card information) processed securely by third-party payment providers.

Usage Data: Your IP address, device type, and how you use our app and content.

Comments and Media: Data from comments you leave (including IP address and browser info) for spam protection. Uploaded media may include location data.

Cookies and Tracking Technologies:

We use cookies to improve your experience (such as remembering your login, preferences, and gathering analytics). You can control cookies in your browser settings.

How We Use Your Data

We use your data for purposes including:

Service Delivery: To provide access to live-TV and VoD content.

Personalization: To recommend content based on your viewing history.

Account Management: To manage your account, process payments, and send updates.

Customer Support: To assist with questions and provide help.

Security and Fraud Prevention: To keep our service safe and prevent fraud.

Legal Compliance: To meet legal duties and respond to lawful requests.

Legal Bases for Processing Personal Data

We process personal data based on:

Consent: When you give permission (e.g., for marketing).

Contract: To provide the service you signed up for.

Legitimate Interests: For business purposes like improving services.

Legal Obligations: To comply with laws.

Sharing Your Data

We may share your data with:

Service Providers: Trusted third parties (like payment processors and hosting services).

Legal Authorities: When required by law or to protect our rights.

Affiliate Partners: For tracking and reporting related to affiliate links.

We do not sell your personal data for money.

Your Rights

You have rights under GDPR, CCPA, and other laws:

Access: Get a copy of your personal data.

Correction: Ask us to correct inaccurate data.

Deletion: Ask us to delete your data (if legally possible).

Data Portability: Ask us to transfer your data to another service.

Objection: Object to certain data uses, including direct marketing.

Withdraw Consent: Withdraw your consent at any time where we rely on it.

To exercise these rights, contact us.

Data Retention

We keep your data only as long as needed or as required by law:

Comments: We keep comments and related data indefinitely for moderation and follow-up.

Account Information: We keep account data as long as your account is active or needed to meet legal obligations.

Data Security

We use appropriate security measures to protect your data. While we work hard to protect your information, no system can be 100% secure.

International Data Transfers

Your data may be stored or processed in other countries. When we transfer data internationally, we use safeguards like standard contractual clauses approved by regulators.

Cookies

We use cookies to improve your experience and collect analytics. You can manage cookies in your browser. If you leave a comment, you can opt to save your details in cookies (these last for one year). Temporary cookies are also used for login management.

Embedded Content from Other Websites

Content on our site (like videos or articles) may come from other sites, which may collect data and track your interaction.

Children’s Privacy

XTV is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has shared data with us, please contact us.

Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of significant changes through our website or by email.

Contact Us

If you have questions about this policy or your data:

Website: Contact us

Telegram & WhatsApp: +1 (323) 704-0126